1. Introduction

HG Comms Ltd is committed to protecting your privacy and ensuring that you have a safe online experience. This Privacy Policy sets out our policy for data collection and usage on this website. By using HG Comms Ltd website, you consent to the practices described below. Any concerns, requests or questions relating to data protection or privacy should be addressed to our Compliance Officer.

2. Data Protection Principles

Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that: a. processing is fair, lawful and transparent b. data is collected for specific, explicit, and legitimate purposes c. data collected is adequate, relevant and limited to what is necessary for the purposes of processing d. data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay e. data is not kept for longer than is necessary for its given purpose f. data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures g. we comply with the relevant GDPR procedures for international transferring of personal data

3. Collecting Your Data

HG Comms Ltd may collect personal information using forms on our site from time to time, such as your name, e-mail address postal address or telephone number. Where we do so it will be entered by you on a form and actively submitted. HG Comms Ltd may also collect anonymous demographic information, such as your post code, age, gender, preferences, interests and favourites, which is not unique to you. We will automatically collect information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. We use this for the operation of the service, to maintain quality, and for statistical analysis of the use of HG Comms Ltd website.

4. Use of Your Personal Data

HG Comms Ltd does not sell, rent or lease any personal information from our website to third parties. We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or provide a service. All such third parties are prohibited from using your personal information except to provide these services to HG Comms Ltd, and they are required to maintain the confidentiality of your information. HG Comms Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We collect and use your personal information to operate HG Comms Ltd’s website and deliver requested services. HG Comms Ltd keeps track of the websites and pages people visit within our site, in order to determine what services are the most popular. HG Comms Ltd will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on the Hg Comms Ltd or the site; (b) protect and defend the rights or property of the Hg Comms Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of HG Comms Ltd, or the public.

5. Security of Your Personal Data

HG Comms Ltd secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on a secure cloud-based server.

6. Changes to this Statement

HG Comms Ltd will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Statement.

7. Contact Information

Our appointed compliance officer in respect of our data protection activities is: Sarah Gaze, Business Manager Email: sgaze@hgcommsltd.co.uk Mobile: 07825 628080